Microsoft Office 365 Email Receiving and sending limits

Microsoft Office 365 Email Receiving and sending limits



Receiving and sending limits are applied to combat spam and mass-mailing worms or viruses. These limits help to protect the health of our systems and keep our users safe.

Receiving limits apply to the number of messages that a user, group, or public folder can receive per hour. This applies for both messages received from the Internet and from on-premises servers. When the receiving limit has been exceeded, any emails sent to that mailbox will receive a non-delivery report stating that the mailbox has exceeded the maximum delivery threshold. After one hour, the limit will refresh and the mailbox will once again be able to receive messages.

 

Feature

Office 365 Business Essentials

Office 365 Business Premium Office

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Messages received

3,600 messages per hour

3,600 messages per hour

3,600 messages per hour

3,600 messages per hour

3600 messages per hour

3600 messages per hour

Sending limits apply to the number of recipients, number of messages, and number of recipients per message that a user can send from their Exchange Online account.

NoteNote:
For distribution groups stored in an organization's address book, the group is counted as one recipient. For distribution groups stored in the Contacts folder of a mailbox, the members of the group are counted individually.
  • Recipient rate limit   To discourage the delivery of unsolicited bulk messages, Exchange Online has recipient limits that prevent users and applications from sending large volumes of email. These limits are applied per-user to all outbound and internal messages.

    NoteNote:
    Exchange Online customers who need to send legitimate bulk commercial email (for example, customer newsletters) should use third-party providers that specialize in these services.
  • Recipient limit   This is the maximum number of recipients allowed in the To:, Cc:, and Bcc: fields for a single email message.

    NoteNote:
    For the purposes of the recipient rate limit and the recipient limit, a distribution group that is stored in the organization's shared address book counts as one recipient. In a personal distribution list, each recipient is counted separately.
  • Message rate limit   Message rate limits determine how many messages a user can send from their Exchange Online account within a specified period of time. This limit helps prevent overconsumption of system resources by a single sender. If a user submits messages at a rate that exceeds the limit via SMTP client submission, the messages will be rejected and the client will need to retry.

 

Feature

Office 365 Business Essentials

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Recipient rate limit

10,000 recipients per day

10,000 recipients per day

10,000 recipients per day

10,000 recipients per day

10,000 recipients per day

10,000 recipients per day

Recipient limit

500 recipients

500 recipients

500 recipients

500 recipients

500 recipients

500 recipients

Recipient proxy address limit

400

400

400

400

400

400

Message rate limit (SMTP client submission only)

30 messages per minute

30 messages per minute

30 messages per minute

30 messages per minute

30 messages per minute

30 messages per minute


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